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The original item was published from 5/8/2020 11:46:22 AM to 5/8/2020 12:10:19 PM.

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Posted on: May 7, 2020

[ARCHIVED] City of Harrisonville facilities to begin phased reopening on May 11

City Hall with Show-Me Strong Order logo

The City of Harrisonville is committed to the health and safety of the public and will maintain this commitment, as we transition out of the State of Missouri and Cass County Health Department Stay at Home Order.

On Monday, April 27, Governor Mike Parson implemented Phase I of his Missouri Show-Me Strong Recovery Order, which will be in effect from 12:01 a.m., Monday, May 4, 2020, through Sunday, May 31, 2020. Shortly after the Governor’s announcement, Cass County announced that they will be adopting and implementing the guidance from Phase I of the Governor Parson’s strategic reopening of Missouri’s economy. The order directs local public health authorities (Cass County Health Department) to carry out and enforce each provision of the order. 

While businesses in Harrisonville were allowed to reopen on May 4, City facilities are remaining closed until Monday, May 11, as staff work to ensure that all departments put the proper safeguards in place to continue limiting the spread of COVID-19 in our community throughout the reopening process.

Here is a step by step look at the reopening procedures for City facilities.


•    Beginning Monday, May 11, customers may call (816) 380-8900 and schedule appointments for business that is more efficient when done in person. This includes: setting up utilities at a new address, making utility deposits, correcting payment issues, etc. During this time, the bathroom will not be open, guests will only have access to the lobby and social distancing guidelines will be strictly observed. All other business will continue to be conducted online or via phone. Those conducting business inside City Hall will be required to leave their name and phone number for contact tracing purposes, if a case is reported in connection with the facility.

•    Beginning Tuesday, May 26, the lobby at City Hall will be open to visitors, without an appointment. During this time, the number of people allowed in the lobby at one time will be limited, to maintain social distancing, and guests will not be able to access other parts of the building. Those conducting business inside City Hall will be required to leave their name and phone number for contact tracing purposes, if a case is reported in connection with the facility.


•    On Tuesday, May 5th, the Harrisonville Park Board agreed to open the Community Center on Monday, May 11.  The Community Center will be following the “Show-Me Strong Recovery” guidelines set out by Missouri Governor Mike Parson and agreed upon by the Cass County Health Department. Signs will be posted at the Community Center entrance and throughout the Center, reminding patrons to maintain 6-foot social distancing regulations and to wash hands often. Community Center staff will vigilantly disinfect all areas during opening hours and before each day’s use. 

•    The Day Camp program will also open, following Center for Disease Control guidelines.  

•    The Tot Watch program will remain closed until June 1.

•    The Youth Sports programs have been delayed until June 1, along with the South Metro teams in this league.  

•    The Playgrounds, outdoor Basketball Court and Skate Park remain closed until May 31, following state guidelines.


•    During this time, the lobby of the Harrisonville Police Department will remain open to the public, but social distancing guidelines will be strictly observed.


•    Beginning on Monday, May 11, the lobby at Harrisonville Emergency Services will reopen for essential business only, including: billing-related questions and bill pay. 

Please be advised that the above-mentioned information and dates will be dependent upon the state of the COVID-19 pandemic, in our community, at that time.


During this time, residents will still have access to all online City resources and are encouraged to take advantage of online City services including access to certain permits, business license applications, payment of City utility bills and court fines. 

Checks or money orders can be mailed or left in the drop box located on the front of City Hall, located at 300 E Pearl Street. Credit or debit cards can be used to make payments online by selecting the online payment option or by phone by calling 1-833-227-1750. Residents may also set up Autopay, which will schedule a payment to draft directly from a checking account on the 15th of each month, without any additional fees. NOTE: Autopay will continue to be a free-of-charge payment option, even after the pandemic has ended.

Click here for more information about Autopay

To encourage customers to maintain the Center for Disease Control’s social distancing recommendations, the City has (temporarily) removed the $4 credit card convenience charge for those customers paying online or by phone.


We encourage all business operators and residents to read Governor Parson’s order, as well as the guidelines and frequently asked questions that can be found on the Governor’s website.

If you have Harrisonville-specific questions about Governor Mike Parson’s Missouri Show-Me Strong Recovery Order, we have created a resource to provide you with answers.

Both commercial tenants and residents will be able to email questions to or leave questions as a message at (816) 380-8965. Once a question is received, it will be quickly distributed to a select group of City officials who will respond with an answer in line with the Governor’s order.

This resource will be monitored closely but we do ask that you be patient while we work to get you an accurate and timely answer.

The City of Harrisonville fully supports the Cass County Health Department’s decision to follow Governor Parson’s order. The CCHD is the county’s public health expert and authority, and the City of Harrisonville will continue to support their efforts to keep the community safe. Any questions about the Governor’s order that are not answered in this article or the FAQ sheet may be directed to the CCHD.

The City asks members of our community to be diligent in the cleaning and disinfection of high-touch areas and to take measures to facilitate proper social distancing (six feet apart).

Click here for more information about preventing the spread of COVID-19 in Harrisonville


Residents should stay informed and ensure they are receiving information from reliable sources. The Centers for Disease Control (CDC) and the Cass County Health Department offer up-to-date information on their websites and social media. The Missouri Department of Health and Senior Services (DHSS) has activated a 24/7 phone hotline for the public or providers to receive information or guidance related to COVID-19. The hotline is reached at 877-435-8411. A COVID-19 information page is available at with prevention tips, CDC videos and links to reliable information sources.

Please continue to monitor the City website, social media pages and community engagement tools, such as Nixle, for updates on the situation, as it pertains to City facilities. 

To sign up to have City information sent directly to your mobile phone or email, we recommend residents register for Nixle. As a resident, there are three simple ways to register:

1.    Text your ZIPCODE to 888-777 from your mobile phone.

2.    Go to, enter your ZIPCODE in the search bar, and then on the next page, click the Sign Up button.

3.    Using the widget at the bottom of the home page.

Once registered, residents will receive a confirmation text to their mobile device. Residents may also customize their alert settings by going to and creating a User Profile.

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